JAGTAG | Augme Technologies | Hipcricket

 

 

 

 

 

 

 

This summer, JAGTAG joined forces with Augme Technologies and Hipcricket. The newly combined entity is a one-stop mobile marketing and advertising company that empowers brands, agencies and media properties to engage customers, drive loyalty and increase sales. Though we will no longer be posting industry news on the JAGTAG blog, you can keep up with the latest in mobile marketing, by following @Hipcricket on Twitter and by liking Hipcricket's Facebook Page. You can also sign up for Hipcricket's monthly newsletter, The Chirp where you can read up on Hipcricket news and events. Thanks for the avid support of JAGTAG Inc!

JAGTAG Staffers Earn Spots on the U.S. National Rowing Team

2011 World Rowing TeamJAGTAG Mobile Media Managers, Ned DelGuercio and Josh Inman and JAGTAG Analyst, Shane Madden, have been named to the 2011 U.S. Rowing Team. Ned, Josh and Shane will compete August 28, 2011 - September 4, 2011 at the World Championships held in Bled, Slovenia. Ned, JAGTAG's Senior Mobile Manager, will be competing alongside teammate, Josh, in the men's heavyweight eight. Shane will be competing in the men's lightweight quad. Everyone at JAGTAG wishes Ned, Josh and Shane the best of luck in this year's World Rowing Championships. Image Source: bled2011.org

Animation Takes QR Codes to Another Level

Animated QR CodeQR codes on LED billboards, television and computer screens are a dynamic option for marketers. They're attention grabbers and still fairly novel compared to traditional QR code placement in magazines, posters and direct mail pieces. Now, thanks to innovators like Patrick Donnelly at QR Arts, we're able to enjoy QR codes on another level: animated QR codes. Check out the animated QR code and other creative ideas on Patrick's blog. Thanks to our friends at Digital Firefly Marketing for sharing this with us!

QR Codes go Green

Green QR CodeHere at JAGTAG, we love a good QR code program and when an innovative campaign is combined with an environmental initiative, we can’t resist sharing it with our readers. Here’s a roundup of some current and past QR code campaigns, that not only provide users with information on environmental programs, but also urges users to actively participate in making planet earth a little greener:

City of Santa Monica: Users who scanned one of 500 QR codes along the Santa Monica State Beach received tips on how to keep the beaches cleaner and were also directed to a beach report, local news and events. Beach goers were also encouraged to upload and share their favorite mobile pictures of the beach via Instagram.

 

Santa Monica Beach QR Code Campaign

 

fueleconomy.govThe Official U.S. Government Source for Fuel Economy Information has produced a new and improved fuel economy label featuring a QR code and aimed at new car buyers. The program provides users with additional information on environmental emission details, savings on fuel costs and a mileage estimate tool.

 

The Big Wild: In effort to save British Columbia's Flathead River Valley, The Big Wild conservation movement produced QR code-enabled posters that gave users the opportunity to take action and sign a petition showing their support of the cause. Users were also able to opt-in to stay informed on all of The Big Wild's campaigns.

The Big Wild QR Code

Should Social Media and Digital Technology Have a Seat in Your Car?

Last year, we shared our thoughts on using digital technology while sitting behind the wheel of your car and today our message remains the same: While new technology can be compelling and exciting to use, safety always comes first.

The topic of social media and digital technology in cars has recently resurfaced in the news as Secretary of Transportation, Ray LaHood, has urged automakers to resist the temptation of adding distracting features in cars. However, it’s clear that automakers are testing the waters and still navigating the digital connectivity landscape. Some automakers have taken a definitive stance on the matter and have launched PSA campaigns on distracted driving, while others forge ahead with marketing the latest and greatest in social media equipped cars.

Here are just three automakers’ positions on the role of social media and digital technology connectivity in cars:

 

Among other capabilities, the SYNC with MyFord Touch system offers drivers the ability to listen and respond to text messages while driving:

 

 

BMW has created a PSA campaign discouraging texting, tweeting and Facebooking while behind the wheel:

 

 

Though still in its “beta” test phase, the 2011 Chevy Cruze will allow drivers to access real-time Facebook status updates at the push of a button: 

 

Whether you view this as an exciting step in automotive innovation or as just another distraction for drivers on the road, its safe to say that the role of digital technology in autos will continue to evolve and in turn, will continue to make headlines. Regardless of which features you choose for your next car, we wish you happy and safe driving.

JAGTAG QR Code Face Off Contest

Have you ever wondered how a JAGTAG – powered QR code would perform versus a generic QR code?

Enter the JAGTAG QR Code Face-Off Contest and win a chance to find out for FREE!

JAGTAG is accepting proposals from marketers and agencies to incorporate JAGTAG's QR code, the only QR code in the world that can be scanned or sent, into a brand’s marketing campaign and compare it to a generic QR code's performance in the same or similar marketing campaign.

If you win, JAGTAG will contribute its platform for FREE! JAGTAG contribution includes creation of JAGTAG(s), access to JAGTAG client services, complete reporting metrics and best practices solutions. Second place receives a free JAGTAG QR code with one return content ($6,000 value).

Client applications should explain campaign objectives, how the JAGTAG and/or QR code will accomplish campaign objectives and on what media sources the JAGTAG and/or QR code will appear. The winning client and JAGTAG would share the information with each other and agree on a mutually acceptable way to share with the marketing public.

JAGTAG will accept applications through July 1st. Participating marketers can email their applications to:

 

JAGTAGQR@jagtaginc.com

or mail to:

JAGTAG QR Code Face-Off 

JAGTAG 234 Nassau St. 

Princeton, NJ 08542 

 

Questions? Contact JAGTAGQR@jagtaginc.com

JAGTAG’s Best Practices for Department Store QR Campaigns

There are a lot of great tips marketers can pick up in the latest Mobile Marketer article outlining best practices for luxury department stores using QR codes in their marketing efforts. We agree with many of the points made in the piece, particularly the need for brands to spell out exactly how the user engages with the 2D barcode in order to facilitate and encourage consumer participation. Without a clear headline and call to action, the consumer is often unsure of how to engage with the 2D barcode, and as a result, the conversation between brand and consumer never begins. At JAGTAG, we’ve had our fair share of department store 2D barcode campaigns and couldn’t help but add a few additional key points to the list that we believe are vital when executing a department store mobile campaign:

• Think about Barcode Placement

Put yourself in the target audience’s shoes and consider the overall consumer shopping experience. Chances are, promotions will be overlooked if barcodes are placed at a store entrance, as its unlikely that consumers will stop to learn more about the campaign when they're focusing on getting to a specific department or to their next destination. Similarly, the cash register area may not always be the right placement choice if shoppers have multiple items to juggle at check out and will have a challenging time accessing their mobile device. Instead, consider placing barcodes on receipts or on other print material that can be placed in shoppers’ bags so they can engage with the tag at home, where they have more time. Other effective tag placements can be on fitting room mirrors or on display shelves where shoppers may be more receptive to promotions or product information.

• Make it Valuable

While seemingly obvious, this point is often overlooked by many marketers. Providing additional information or entertainment to the user that isn’t available anywhere else makes the engagement worthwhile. Users tend to be enticed by the exclusivity of an opportunity and want to gain additional product information, entertainment or savings. This advantage translates into value to the consumer.

• Keep the Conversation Going

Now that the user is listening, don’t let them go without giving them the opportunity to opt in. Department store brands can keep users updated on future in-store promotions, or send alerts when new designers have been added to the store’s portfolio. Whatever valuable content is provided, brands must create the opportunity to have an on-going conversation. Once the user opts in, continue to deliver that golden value we mentioned earlier.

• Don’t Forget the other 75% 

Many marketers and brands live in the smartphone space and can get caught up in the app world, however the standard phone user still represents about 75% of the mobile market. Don’t keep this large segment in the dark when it comes to mobile. Its important to include this segment in marketing efforts and send standard phone users content that’s still informative and provides value, regardless of their mobile device type. 

These are just a few of our recommended best practices to keep in mind when executing a mobile campaign. We have many more insights on how to help brands build and activate a strong mobile campaign for their target audience. Let us know how we can help!

What's In a Name?

CNN recently published an article on the way big companies have settled on their names. In some cases, that decision was decided based on what domain name was available, as in the case of Skype and eBay. Both companies abandoned their original names (Skyper and Echo Bay) when they realized another party had already claimed their preferred domain name.

The founders of Bing chose a name that reminded users of the moment an idea is hatched. Other founders, like Etsy’s Rob Kalin, took the opposite approach and opted to build the brand from scratch by choosing a "nonsense word" without any meaning.

All of this talk got us thinking back to how JAGTAG’s name came to be. Given that one of JAGTAGs strengths and differentiators is its ability to reach standard phone users with its proprietary 2D barcode, JAGTAG’s founders wanted devise a way to connect its technology with the company name. Knowing that standard phone users would opt to type in the short code on their keypad in order to engage with JAGTAG, the founders examined the standard mobile phone keypad.

Most standard phones have North American classic or International Standard keypads, which means each number is assigned a series of letters in the alphabet. The number 2 corresponds with the letters ABC, 3 corresponds with DEF, etc. In order to type the letters B or E, a user taps the appropriate key twice; three times to type the letters C or F. It was apparent that words that required only one tap were easier to spell than others that required several taps per key. Additionally, it was clear that the first two columns on the keypad were most convenient for the average right-handed standard phone user to access with one hand. The third column was awkward and generally difficult to access with one hand.

JAGTAG executives wrote down the first letter of every number in the first two columns on the keypad: A, G, J, P, T and after a series of think tank sessions, the team came up with JAGTAG. After that it was just a simple matter of applying with the Common Short Code Administration for the short code 524824, which of course, spells JAGTAG on a standard phone.

Event Spotlight: SXSW 2011 Interactive

Since we love codes here at JAGTAG, we can say that this was the year that QR Codes were everywhere at SXSW 2011 Interactive. Last year they were on the badges (in an implementation that never worked), while this year they were all over the trade show, on handouts, and scattered around Austin on billboards, bus stops, and posters. Interestingly, it was QR Codes and really nothing else. There weren't any datamatrix codes and only a couple of Microsoft Tags (one at the Microsoft booth).

The majority of the executions linked to a download of an app or a direct link to a website home page. The main other uses were to get people to follow on Twitter, Like on Facebook, or enter a contest, with a few companies using them to donate $1 per scan to various causes. There were some business cards with QR Codes, but those were still rare and often came from overseas attendees. In talking to people at trade show booths it seemed that what was working best was linking to app downloads (it's easier to link and download then it is to search the App store) and deep linking to specific web content via short URLs. JAGTAG got into the action with a campaign during SXSW Music, where reach to phones beyond smartphones with scanner applications was a bit more important.

There were some common problems in executions on display. Many QR Codes were printed with no surrounding description so it was a bit like playing QR Code Roulette every time a code was scanned. And a lot of times the scan didn't deliver a rewarding payoff (it's less effort to open a browser and type a homepage URL than it is to scan a code). Most companies also didn't shorten URLs so the encoded information was unnecessarily large - making codes larger than necessary and often more difficult to scan. A number of codes were printed too small and were unreadable. Growing pains on the parts of marketers are inevitable with new technologies.

It was an interesting experience to be in a moment and place where codes were absolutely ubiquitous. It's clear that there's massive potential in the space, but it will require better execution by everybody in the space to unlock that value.

What else was hot at the premier technology conference and meet up in the world?

With 20,000+ people descending on Austin, the competing group messaging apps Beluga and GroupMe were the most used new technologies at the conference. Basically allowing people to create something like a small group Twitter network, the category works phenomenally well at events to keep in touch with what everybody is doing. Twitter became the breakout technology of SXSW 2007 because it allowed people to follow conversations and people at the show, but in 2011 there can be too much noise on the network so new solutions are moving into the space to provide more useful conversations.

The other big buzz of the show was the idea that everything could benefit from adding game elements to it. Seth Priebatsch from SCVNGR kicked it off with his keynote about adding a game layer on top of the world, but panels and sessions throughout the conference were devoted to the ramification of just about anything - education, work, news, relationships.

Location-based services leveraging off the work FourSquare and Gowalla have done in the space were also everywhere. It was possible to find almost any mashup of location, social, commerce, and art/creativity in an app being pitched to attendees. Even though the focus of the event is always going to be on technology, events of the moment weren't forgotten and the conference promoted disaster relief for Japan through SXSWforJapan - raising over $100,000 so far.

FourSquare hooked up with main sponsor Pepsi to house the old school four square game complete with red rubber ball (the prize was a t-shirt if you got to the top spot in the game) and to throw a concert where tickets were unlocked by following the artist Big Boi and checking in around Austin via FourSquare. It was kind of like the digital equivalent of the Golden Ticket, except at SXSW Interactive every big name and free drinks party is up against a couple of other big parties and dozens of more intimate dinners, meet ups, and mixers for like minded groups (whether it be fashion bloggers, journalists, or zombies) so the rumor was that they had to open the doors to fill the auditorium when the Golden Ticket holders didn't show up having been sidetracked elsewhere.

The more intestine partnership was between Foursquare and American Express as AmEx trailed a loyalty program with Austin merchants. Any AmEx cardmember could sign up for a special loyalty program and then get $5 credited to their account for when they checked in via FourSquare and spent $5 at certain Austin merchants.

Chevy was pushing hard to make an impact with it's eco-friendly cars by offering both test drives and free rides throughout downtown Austin. They had charging strips/stations scattered throughout the convention center (as did AT&T and others),which are always a big draw for all the power-hungry gadgets on hand.

Microsoft launched IE 9 to friendly reviews with a fairly un-MSFT like event featuring Fences, The Head & The Heart, and Yasyaer. After living through IE 6, it was startling to overhear 20-something tech people saying "Microsoft is cool."

In many ways though they were all upstaged by Apple's pop-up store located a few blocks from the convention center. With lines a block long formed even before the store was announced, Apple sold the iPad 2 at a frenetic pace throughout the conference. With a 10 hour battery life and a perfect size profile, it became the "must have" device for blogging, Twitter, and note taking at the conference.

There were a lot of people, a lot of ideas, and a lot of free beer at SXSW Interactive again this year. Although there was no huge buzz product at SXSW 2011, it's clear that the next year's trends will continue to revolve around social and mobile, location based and game layers, and the many different mash ups that can come out of those fields. And we think codes are going to play a real part in those fields over the next couple of years.

Great Ideas for Extending your Events with Barcodes

JAGTAG CEO Ed JordanThere is an immense opportunity for timely mobile marketing campaigns surrounding live events. Events offer brands unique access to large, captive audiences they often could not reach elsewhere. One of the year's most anticipated events, the Super Bowl, eclipsed 103,219 attendees. And the Consumer Electronics Show in Las Vegas, NV, arguably the "Super Bowl" of the technology industry, had over 140,000 attendees in 2011, the highest in three years.

More than ever, reaching these engaged audiences is important for marketers. While there are a variety of mobile platforms available, none offer the unique ability to deliver timely, relevant content to attendees or integrate as easily with existing event marketing practices like mobile two-dimensional (2D) barcodes. But the question remains: How can brands effectively employ 2D barcodes to connect with consumers during these events?

How it works

First, let's take a look at how two-dimensional barcodes work. They are codes or images that store data and can appear on almost any physical or digital material, from product packaging and print publications to websites. But not all mobile 2D barcodes are created equal. Some require users to own a smartphone and download an application to read the codes. This complicates the user experience and limits the audience marketers can reach. Other alternatives enable consumers to use their camera phones to snap a picture of the barcode and request to receive multimedia content such as video, audio, pictures, and text. The content is then sent directly to their mobile devices, expanding the population that marketers can engage.

The versatility of mobile barcodes enables advertisers to place them in a variety of locations, including signage at tradeshows, concessions at stadiums, and even traditional TV commercials during on-air events. By incorporating mobile 2D barcodes into live event marketing campaigns, brands can extend content to viewers while creating new touch points for customer engagement and interaction.

Here are three ways that marketers can leverage 2D barcodes to place their brands in front of the most eyeballs at events:

Win by using mobile barcodes in sweepstakes

Contests and sweepstakes are proven methods in traditional marketing campaigns, but now opting-in and notifying winners is even easier through the mobile channel. Sweepstakes also offer a way to increase brand visibility, while providing greater appeal and value to the targeted audience. At live events, it's about grabbing the audience's attention. Encouraging consumers to take part with a compelling offer can increase the response rate and overall effectiveness of your mobile campaign.

For example, Continental Airlines, the official airline of the 2010 U.S. Open, wanted to enhance its existing sponsorship at the event and inform consumers of new travel offerings. Continental included mobile 2D barcodes on hand-fans and posters on-site. Those that engaged with the barcodes received a video highlighting the airline's BusinessFirst travel offerings and entered an instant win program for flight vouchers. Using mobile 2D barcodes, brands can promote a sweepstakes and share valuable information about their offerings, while engaging their customers in a fun and exciting new way.

Get social with your mobile campaign

As brands integrate more mobile components into the marketing mix, their next consideration is often social media. However, these efforts can work in tandem to help marketers activate their target audience and distribute exciting branded content. Social media also creates an opportunity for event attendees to share their on-site experiences.

Brands can incorporate a Facebook link into their mobile 2D barcode campaign to offer additional entertainment during an event and further engage fans with an interactive element, like a quiz. For example, a brand might launch an "Are You a Fan?" quiz, where attendees participate through a mobile link to Facebook or by text message, and receive a branded badge to post on their Facebook wall or as wallpaper on their phone. This helps the brand extend the conversation to a new platform, while sharing additional content with its target audience.

Use mobile to build your CRM platform

Brands can leverage live events to capture the attention of their audience, but what about maintaining a conversation with these consumers after the event has taken place? Marketers can strengthen and extend a mobile marketing campaign by employing an opt-in component with 2D barcodes where participants choose to receive ongoing updates. Building this type of customer relationship management (CRM) platform helps continue the conversation with participants, long after a single live event is over or throughout a series of events.

A brand that launches a mobile 2D barcode campaign at a basketball game can easily deliver sponsored highlights of that evening's game to an attendee. What if the brand has a presence throughout March Madness and wants to continue providing value to fans? With an opt-in component, fans can choose to receive highlights from future basketball games, team updates, and even brand offers. Rather than creating one-off engagements, brands can use the mobile channel to give their campaigns longevity.

Mobile 2D barcodes present multiple opportunities for brands to increase the reach and efficiency of their campaigns at events. Enabling consumers to easily enter a sweepstakes, or access the latest updates from their favorite brand are effective ways for marketers to tap into the broadest audience possible and generate brand awareness. The versatility of mobile 2D barcodes makes it easy for brands to incorporate them on almost any marketing material at events. Mobile marketers that understand how live events can be a key touchpoint for generating excitement among viewers for a particular brand, coupled with the ability to develop a sustainable, valuable conversation with those fans, will ultimately win.

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